Service Provider
GigaPlay OÜ
Harju maakond, Kesklinna linnaosa, Kentmanni tn 4 / Sakala tn 10, 10116 Tallinn, Estonia
VAT ID: EE102782938
Registry No.: 17021182
Phone: +5491156034356
Email: marketing@gigaplaytech.com
GigaPlay OÜ
Harju maakond, Kesklinna linnaosa, Kentmanni tn 4 / Sakala tn 10, 10116 Tallinn, Estonia
VAT ID: EE102782938
Registry No.: 17021182
Phone: +5491156034356
Email: marketing@gigaplaytech.com
Avast is a digital subscription service that provides multiple layers of security and online protection for the User's devices. The Service is accessible through a mobile subscription and requires an internet connection.
Avast Premium Security provides protection for up to 10 Android, iOS, Windows and macOS devices against viruses, malware, phishing, ransomware and other online threats.
The Service is available only to residents of Bulgaria using a supported Bulgarian mobile operator.
The User must be at least 18 years old or have the express consent of the owner of the mobile number used to activate the subscription.
Access to the Service may vary depending on technical availability, the User's device, internet connection and mobile operator network coverage.
The subscription is activated after confirmation by the User through direct billing with their mobile operator.
To activate the subscription, the User must enter a valid Bulgarian mobile phone number, receive an SMS containing a PIN code, and enter the PIN code to confirm the payment and activation of the subscription.
By entering the PIN code and confirming the subscription, the User expressly accepts these Terms and Conditions and authorises the recurring subscription charge.
Avast Premium Security for up to 10 devices costs €11.99 / BGN 23.45 per month, including VAT.
Charges are added directly to the User's monthly mobile invoice or deducted from their prepaid mobile balance.
The subscription automatically renews every month until it is cancelled.
The Service is provided on a recurring monthly subscription basis. Payment is charged in advance at the beginning of each monthly billing cycle.
At the end of each billing cycle, the subscription will automatically renew under the same conditions unless the User cancels the subscription or it is terminated by the Service Provider.
Any promotional offer or trial period, where applicable, will be clearly communicated to the User before the subscription is activated.
The User may cancel the subscription at any time by sending STOP MAVP to 14703.
To prevent the next monthly renewal charge, the cancellation request should be submitted before the next billing date.
After cancellation, access to the Service will remain available until the end of the already-paid subscription period. The subscription will not renew, and no additional charges will be applied.
The User may subscribe to the Service again at a later date.
The User is not subject to any long-term commitment and may cancel the subscription at any time.
By requesting immediate access to the digital Service, the User acknowledges and expressly agrees that the provision of the Service may begin before the end of the statutory withdrawal period.
Where applicable under Bulgarian and European Union consumer protection legislation, the User may lose the right of withdrawal once the digital content or Service has been fully supplied, provided that the User gave prior express consent and acknowledged the loss of the right of withdrawal.
Mandatory consumer rights provided under applicable law remain unaffected.
Fees already charged are generally non-refundable, except where required by applicable law or in the event of a confirmed technical or billing error.
Any complaint concerning an incorrect charge should be reported to customer support or to the User's mobile operator.
The User may not resell, distribute, transfer or provide third parties with access to the Service.
The User must use the Service only for personal and lawful purposes.
The User may not use the Service for fraud, abuse, unauthorised commercial activity or any activity that may interfere with the operation, security or availability of the Service.
GigaPlay OÜ does not guarantee that the Service will always be uninterrupted, secure or error-free.
GigaPlay OÜ is not responsible for interruptions or failures caused by the mobile operator, internet connectivity, the User's device, third-party services, technical issues, force majeure events or circumstances beyond its reasonable control.
Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited under applicable consumer protection law.
To the extent permitted by applicable law, the maximum liability to the User will not exceed the total amount paid by the User for the Service during the three months preceding the event giving rise to the claim.
All content, software, trademarks, logos and materials available through the Service website are owned by, licensed to or lawfully distributed or promoted by GigaPlay OÜ and its partners.
Avast and the related Avast trademarks are owned by Gen Digital Inc. or its affiliated companies.
The User receives a personal, limited, non-exclusive, revocable and non-transferable right to access and use the Service during the active subscription period.
No ownership rights are transferred to the User.
GigaPlay OÜ reserves the right to modify the content, functionality, features, prices or conditions of the Service where reasonably necessary.
Any material changes will be communicated to the User through the Service website, by SMS, through the Service or through the relevant mobile operator, where required by applicable law.
Changes will not affect any mandatory consumer rights available to the User.
GigaPlay OÜ processes the personal data necessary to provide, activate, bill, administer and support the Service.
The personal data processed may include the User's mobile phone number, IP address, device and browser information, mobile operator information, subscription and billing status, Service usage and technical information, and customer support communications.
Personal data is processed in accordance with the General Data Protection Regulation, applicable Bulgarian data protection legislation and the Service Privacy Policy.
Further information about the processing of personal data is available in the Privacy Policy published on the Service website.
GigaPlay OÜ may suspend or terminate access to the Service in cases of suspected fraud, abuse, unlawful use, non-payment, technical or security risks, or violation of these Terms and Conditions.
Where reasonably possible and legally required, the User will be informed of the suspension or termination.
For questions, complaints, billing enquiries, cancellation assistance or technical support, please contact:
Email: avast.bg@silverlines.info
SMS cancellation: Send STOP MAVP to 14703
Support hours: Monday to Friday, 9:00 a.m.–6:00 p.m., Bulgaria time
These Terms and Conditions are governed by the laws of the Republic of Bulgaria and applicable European Union legislation.
Any dispute will be submitted to the competent courts of Bulgaria, without affecting any mandatory consumer rights, jurisdiction rules or alternative dispute resolution rights available to the User under Bulgarian or European Union law.